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Technical support

Report an instrument issue

Scan the QR label on the instrument to reach the engineer assigned to it — no serial number or phone list needed.

Technical hotline: 0906 288 798
Support hours: Mon – Fri, 8:00 – 17:00 (GMT+7)

Fastest way to report

Scan the QR label on the instrument with your phone camera (or type the code printed under it).
Choose the severity, describe the issue, leave your phone number.
The assigned engineer receives the ticket at once and calls you back.

SUNMED TRADE - TECHNOLOGY LIMITED COMPANY · Tax code 040177488268 29 Thang 3 Street, Hoa Xuan, Da Nang, Vietnam0906 288 798

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